June 09, 2004

On Email, To read and parse

The INBOX event
M2M on INBOX

I'm not convinced (as others seem to be) that Sarbanes-Oxley and compliance rules are really something that we can just see as noise and route around. Dourish has pointed out that some of his students see email as highly formal: its the way they communicate with profs and the school, but not the way they communicate with each other.

Sarbanes-Oxley, and corporate restrictions on how much email you can retain, are both signs that the corporate world is trying to get its head around where email operates in the formal business process. Rather than bemoan the loss of archives and institutional memory, let's watch this process develop, try to understand the legal implications, and develop communication sources that address the underlying problems.

June 9, 2004 09:34 AM | TrackBack | in Data and Documents
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