Update 7/16: Jack spent a few hours on the phone yesterday. Never did reach the campus rep, but he found the main office, who--on the second call--was able to look up our contract (an impressive feat: the only unique ID--besides the account number--they keep is the phone number, and all of UCI uses the same phone number. Worse, we never got our new account number after we transferred from the Sparkletts).
We got 7 of our 11 scheduled bottles, which is a pretty good start.
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Our school used to have a contract with Sparkletts water. They brought us a eight or so five-gallon bottles every few weeks for the hallway, and there was water. We were very happy with all of this, and it kept us well hydrated. (Bottled water is a good idea here; for some reason, the tap water smells a little off.)
Recently, the school changed over to an Arrowhead contract: I believe it was a cost savings of some sort. All the Sparkletts bottles were taken away, and we got one bottle of Arrowhead, which we drank dry in about two days. We can't get in touch with the Arrowhead representative (Gary Amador), or Arrowhead support, or any other people. Nor can at least one other part of the department that changed over: the grad student contract, the office contract, none of them. Arrowhead doesn't love us.
So: Sparkletts good, Arrowhead bad.
Just to let you know.
[This entry provided for your Googling pleasure. It will be changed when water shows up.]
July 15, 2004 04:13 PM | TrackBack | in Other